Privacy Policy

At Swapo, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our app.

1. Information We Collect

When you use Swapo, we may collect:

• Account details like your email address, profile name, and avatar.
• Listing information such as photos, titles, and categories of the items you share.
• App usage activity including your interactions, requests, approvals, and chats.
• Device information such as device type, operating system, and app version.
• Location (optional) if you enable location services to see nearby items.

2. How We Use Your Information

We use your information to:

• Provide and operate the app’s features.
• Keep Swapo safe and positive by moderating content.
• Send you essential notifications and updates about your account.
• Improve the app experience through analytics and feedback.
• Monitor and fix technical issues.

We do not sell your personal data to anyone.

3. Third-Party Services

To provide our service, we rely on trusted partners:

• Amplitude: To understand how the app is used.
• Sentry: To monitor and fix crashes or bugs.
• Loops: To send important account-related messages.
• Content moderation tools: To help keep the app safe and free from inappropriate content.

4. Your Rights

You can:

• Update your profile information anytime in the app.
• Request to delete your account and all associated data.
• Control your notification and location settings.
• Opt out of non-essential emails at any time.

To make a request, contact us at hey@swapo.ae

5. Children’s Privacy

Swapo is not designed for children under 13, and we do not knowingly collect information from minors.

6. Changes to This Policy

We may update this Privacy Policy occasionally. If important changes are made, we will notify you through the app or by email.

7. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

Email: hey@swapo.ae

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